Do we accept returns?

We cannot accept returns on cut to measure fabrics and trims. If you would like to return any other item it must be sent back in a re-saleable condition and exactly as it was delivered to you.  Returned items will be refunded when received at Pocket&Pin, minus the original postage cost.  Any requests to return an item must be made within 7 days of delivery.

If you return any items, it remains your responsibility to ensure they are received by Pocket&Pin, so I would advise you send returns by recorded delivery.

In the unlikely event that there is a fault with any trims or fabric you will of course be credited for the postage cost.

Please ensure that for any returns you provide your name, address and contact details so we can easily identify your order details.